Complaint referral form

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Welcome to our new complaint form

Based on your responses to the previous questions, your dispute may be raised via the complaint form for consideration.

What will I need to complete the complaint form? 

  1. The trading name and address of the property business
  2. A copy of the formal complaint you made to the property business
  3. A copy of the final response or viewpoint sent to you by the property business

These pieces of evidence are used to assess your case. You will be given further opportunities to submit additional supporting evidence if your case is a matter we can consider.

Need help? visit our complaint guidance pages

If you need help doing things online, or there is an issue with this form please call 01722 333306